Shipping policy

Last updated: October 30, 2026

Elevate Trendz ships all orders from our warehouse in Los Angeles, California. We currently ship to addresses in the United States only, including Alaska, Hawaii, U.S. territories and APO/FPO/DPO military addresses.

Processing time

Orders ship within 1–2 business days after they are placed. Orders placed on weekends or holidays are processed the next business day. You will receive a shipping confirmation email with a tracking number when your order ships.

Shipping rates – contiguous United States (48 states and Washington, D.C.)

FREE standard shipping on orders of $59 or more.
Orders under $59 ship at our standard rates, shown at checkout before you pay.

Alaska, Hawaii, U.S. territories and military addresses

Orders shipping to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, other U.S. territories and APO/FPO/DPO addresses are shipped by USPS or FedEx at the carrier rate calculated at checkout. Free shipping does not apply to these destinations.

Delivery times

Once shipped, most orders arrive within a few business days depending on your location and the carrier. Delivery estimates are not guaranteed, and delays caused by the carrier, weather or other events outside our control may occur.

Tracking

Every order includes tracking. If your tracking has not updated for several days, or your package shows as delivered but you did not receive it, please contact us.

Address accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible and we will try to update it before your order ships.

Damaged or lost packages

If your order arrives damaged, or appears to be lost in transit, contact us right away with your order number (and photos of any damage) so we can help.